Unauthenticated Privilege Escalation via GraphQL in ServiceNow AI Platform (ServiceNow ServiceNow AI Platform)
At a glance
- Source
- NVD
- EPSS
- EPSS 0.28 % · percentile 21 ()
- State
- PUBLISHED
- Published
- Updated
- Assigner
- SN
- NVD status
- Awaiting Analysis
Description
ServiceNow has remediated an improper access control security issue that was identified in the ServiceNow AI Platform. This security issue could enable an unauthenticated user, in certain circumstances, to create, modify, or delete instance data beyond what was intended. In August 2026, ServiceNow deployed a security update to hosted instances and ServiceNow provided the update to our partners and self-hosted customers. We are not currently aware of malicious exploitation against ServiceNow instances. We recommend customers promptly apply appropriate updates or upgrade to a patched release if they have not already done so.
Weaknesses (CWE)
- CWE-284 — Improper Access Control
References
Scores
| Version | Score | Vector | Scored by |
|---|---|---|---|
| CVSS 4.0 | HIGH 8.7 | CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:H/VA:N/SC:N/SI:N/SA:N | SN |
| CVSS 4.0 | HIGH 8.7 | CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:H/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X | NVD · psirt@servicenow.com (Secondary) |
European references
- ENISA EUVD · EUVD-2026-86395
- GCVE · GCVE-0-2026-86858
Affected products
| Product | Versions |
|---|---|
| ServiceNow · ServiceNow AI Platform | affected 0 < Yokohama Patch 13 Hot Fix 5a ; affected 0 < Zurich Patch 10 Hot Fix 3b ; affected 0 < Zurich Patch 10 Hot Fix 4a W32 ; affected 0 < Zurich Patch 11 Hot Fix 3 ; affected 0 < Australia Patch 2 Hot Fix 4b W32 ; affected 0 < Australia Patch 4 Hot Fix 3 |
Sources
| Source | Licence |
|---|---|
| CVE List (CVEProject cvelistV5) | CVE Program Terms of Use |
| EPSS (FIRST.org) | FIRST — attribution requested |
| ENISA EUVD | ENISA — reproduction authorised, source acknowledged |
| NVD (NIST) via fkie-cad/nvd-json-data-feeds | Public domain — this product uses data from the NVD API but is not endorsed or certified by the NVD |