QNAP Systems Inc. Helpdesk
At a glance
- Source
- NVD
- EPSS
- EPSS 0.74 % · percentile 55 ()
- State
- PUBLISHED
- Published
- Updated
- Assigner
- qnap
- NVD status
- Modified
Description
This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.
Weaknesses (CWE)
- CWE-284 — Improper Access Control
- CWE-321 — Use of Hard-coded Cryptographic Key
- CWE-798 — Use of Hard-coded Credentials
References
Scores
| Version | Score | Vector | Scored by |
|---|---|---|---|
| CVSS 3.1 | CRITICAL 9.8 | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H | qnap |
| CVSS 3.1 | CRITICAL 9.8 | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H | NVD · security@qnapsecurity.com.tw (Secondary) |
| CVSS 3.1 | MEDIUM 6.5 | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N | NVD · nvd@nist.gov (Primary) |
| CVSS 2.0 | MEDIUM 6.4 | AV:N/AC:L/Au:N/C:P/I:P/A:N | NVD · nvd@nist.gov (Primary) |
European references
- ENISA EUVD · EUVD-2020-22293
- GCVE · GCVE-0-2020-2500
Affected configurations (NVD CPE)
cpe:2.3:a:qnap:helpdesk:*:*:*:*:*:*:*:*< 3.0.1
Affected products
| Product | Versions |
|---|---|
| QNAP Systems Inc. · Helpdesk | affected unspecified < 3.0.1 |
Sources
| Source | Licence |
|---|---|
| CVE List (CVEProject cvelistV5) | CVE Program Terms of Use |
| EPSS (FIRST.org) | FIRST — attribution requested |
| ENISA EUVD | ENISA — reproduction authorised, source acknowledged |
| NVD (NIST) via fkie-cad/nvd-json-data-feeds | Public domain — this product uses data from the NVD API but is not endorsed or certified by the NVD |